Integrity & Compliance
Joint Commission Accreditation
Seven Counties Services is fully accredited by The Joint Commission and nationally recognized for effective services and treatments. Together, we remain dedicated to providing quality care and services. If you have a patient safety concern or complaint, you may submit the concern to The Joint Commission by using their online submission form, which can be accessed at www.jointcommission.org
Ombudsman
If you have a complaint about safety or the quality of care you have received, you may contact the Seven Counties Services Ombudsman by calling (502) 587-8240, sending it to 10401 Linn Station Road, Suite 100, Louisville, KY 40223, or emailing ombudsman@sevencounties.org.
Cabinet for Health and Family Services (CHFS) Ombudsman
You may contact the Cabinet for Health and Family Services / Office of the Ombudsman and Administrative Review directly with a complaint by calling 1-800-372-2973, sending it to 275 East Main Street, Frankfort, KY 40621, or emailing CHFS.Listens@ky.gov.