Crisis Help

Life can sometimes feel overwhelming. If you or someone you know is in crisis because of emotional pain, mental health concerns, addiction, or a situation involving a loved one with a disability, or simply need someone to talk to, help is available right now.

Our crisis care team is available to walk alongside you with care, understanding, and unwavering support. Our commitment extends beyond immediate crisis intervention. We offer a coordination of care designed to support you no matter where you are on your journey towards mental health and wellness. Our services are tailored to meet your unique needs, ensuring you receive the right support at the right time.

Emergency Mental Health Crisis Hotline – Call Anytime

Someone to Call: Free Confidential Support

📞 Call or Text the Suicide & Crisis Lifeline – 988

If you or someone you love is feeling overwhelmed, thinking about suicide, or experiencing a mental health crisis, call or text 988. You’ll be connected with a trained crisis counselor who will listen with care and without judgment. As part of this network, Seven Counties Services operates a local 988 team with trained Crisis Intervention Counselors available to the community.
The 988 Lifeline isn’t just for emergencies—it’s also a safe place to talk before a crisis happens. This free and confidential service is available 24/7 to provide support and connect you to mental health resources near you.

📞 Seven Counties Services Crisis & Information Center: (502) 589-4313

If you or someone you know is in crisis and needs urgent help, our Crisis Line is here for you 24/7, every day of the year. Whether you’re feeling overwhelmed, struggling with addiction, or facing a mental health crisis, you are not alone.

Our trained crisis team is ready to listen without judgment, provide immediate support, and help you find the next steps toward feeling safe and supported. No matter what you’re going through, we will connect you to the right care and resources. Call now—help is just a phone call away.

Someone to Respond: 24/7 Mobile Crisis Response Team

In-person Help Where You Need It Most

At Seven Counties Services, we offer a 24-Hour Mobile Crisis Team to bring help and hope wherever it’s needed, whether that is at home or any other community setting. Our compassionate team responds in person to provide immediate support, help calm the situation, and ensure well-being. We’ll also connect you to ongoing care and resources that fit your needs and preferences, so you’re never alone on the path forward.

To access mobile crisis services, please call 988 or (502) 589-4313 and request a mobile crisis response.

Crisis Support for Individuals with Developmental Disabilities

If you or a loved one with a developmental disability is in an unsafe situation and needs help determining what to do, we have options available.

  • When you call, you’ll speak with a qualified, trained crisis team member who will assess the situation and determine the level of risk.
  • If no immediate danger is present, your information will be shared with a crisis case manager who will follow up within 24–48 hours to guide you to the right support and services.
  • If immediate danger is determined, our mobile response team will be engaged right away to further assess the situation and may respond in person.

*Immediate danger means that a person with a disability is currently unsafe in their environment, whether at home or in the community. This can include concerns related to mental health, self-harm, or aggression toward others.

A Safe Place to Go: Walk-In Mental Health Crisis Support Locations

Adult Crisis Center

You don’t have to go through a crisis alone. Our Crisis Center, launching August 2026, will be a safe, voluntary, and welcoming place for adults who are feeling overwhelmed or in distress.

Our Crisis Center is ready to support people who:

  • Feel overwhelmed, upset, or in crisis
  • Need help right away in a safe place
  • Having suicidal or homicidal thoughts
  • Engaging in self-harm
  • Want support to feel more stable
  • Need help finding ongoing care or community resources
  • Are experiencing a mental health, substance use, or developmental health crisis
  • Could benefit from safety planning and risk reduction support

Our expertly trained team is here to help you or a loved one feel calm and supported right away. We listen without judgment and help connect people to care that lasts. Appointments are not necessary; just walk in. We are here to help our community feel safe, heard, and supported. 

Location & Hours

The Crisis Center
914 East Broadway
Louisville, KY 40204

Hours: Daily, 3:00 PM – 11:00 PM

Youth Crisis Center

When a child is in crisis and in need of immediate assistance, getting them the caring support they need is our top priority.

Our team is here to help your child feel calm and supported right away. We listen without judgment and help connect you to care that lasts. You do not need an appointment; just walk in. We are here to help you and your loved one feel safe, heard, and supported.

Our Crisis Center is ready to support children and teens who:

  • Feel overwhelmed, upset, or in crisis
  • Need help right away in a safe place
  • Having suicidal or homicidal thoughts
  • Engaging in self-harm
  • Aggressive or highly impulsive
  • Need help finding ongoing care or resources
  • Experience a developmental or mental health crisis

Our expertly trained team is here to help you or a loved one feel calm and supported right away. We listen without judgment and help connect people to care that lasts. Appointments are not necessary; just walk in. We are here to help our community feel safe, heard, and supported. 

Location & Hours

Youth Crisis Center
914 East Broadway, 3rd Floor
Louisville, KY 40204

Hours: Open 24/7/ 365 Days a Year – Just Walk In

Outpatient Sites

Along with our crisis center, you can walk into any of our clinic locations during business hours – no appointment needed. Once you arrive, our team will listen, assess your needs, and provide immediate support to help you feel safe and calm. From there, we’ll connect you to care that’s right for you, ranging from outpatient therapy to another level of support. Our goal is to make sure you have the care, comfort, and guidance you need to continue your journey toward healing and recovery.

You matter, and help is here when you need it.

Crisis Situations We Support

We provide immediate help for mental health and behavioral crises

Suicidal Thoughts or Behaviors

Self-Harm or Self-Injury

Severe Anxiety or Panic Attacks

Severe Depression

Psychotic Episodes or Hallucinations

Substance Use Crisis

Thoughts of Self Harm

Trauma Response

Severe Emotional Distress

Behavioral Health Emergency

These are examples—any mental health crisis deserves immediate support

Warning Signs of Crisis

Talking About Wanting to Die or Hurt Oneself

Searching for Ways to End One’s Life

Feeling Hopeless or Having No Reason to Live

Feeling Trapped or in Unbearable Pain

Increased Use of Alcohol or Drugs

Acting Anxious, Agitated, or Reckless

Sleeping Too Little or Too Much

Withdrawing or Feeling Isolated

Showing Rage or Talking About Seeking Revenge

Displaying Extreme Mood Swings

If you notice these signs, reach out for help immediately

Crisis Help Services

Seven Counties Services offers comprehensive crisis intervention services. Our team of trained crisis counselors, mental health professionals, and mobile response teams are available 24/7 to provide immediate support when you need it most.

Our crisis response team includes Licensed Crisis Counselors, Mental Health Clinicians, Mobile Crisis Teams, Peer Support Specialists, and Emergency Services Coordinators ready to help.

Scope of Services

24/7 Crisis Hotline

Immediate phone support available around the clock

Mobile Crisis Response

Crisis teams deployed to your location when needed

Crisis Stabilization

Short-term intensive support to ensure safety

Crisis Assessment

Comprehensive evaluation by trained professionals

Crisis Counseling

Immediate therapeutic support and intervention

Safety Planning

Collaborative plans to keep you safe

Additional Services

Psychiatric Emergency Services

Medication Assisted Treatment

Warm Handoff to Ongoing Care

Family Support During Crisis

Connection to Community Resources

Follow-Up Care Coordination

Telehealth Crisis Services

Youth Crisis Services

And more!

What to Expect

When you call our crisis line, a trained crisis counselor will answer immediately. They will listen without judgment, assess your safety, and work with you to develop a plan to keep you safe.

If needed, we can dispatch a mobile crisis team to your location. Our team will provide on-site assessment, crisis intervention, and connections to appropriate care.

Crisis services are available to everyone, regardless of insurance status. Your safety and well-being are our top priority.

You’re Not Alone

At Seven Counties Services, we’re with you every step of the way. Whether you need someone to talk to, emergency support, or ongoing care, we’re here 24/7, 365 days a year. Let us support you on your journey to a healthier, happier life – one where you feel safe, supported, and in control. You don’t have to face this alone, we’re here to support you every step of the way.